Store Status Update - Chomp Supply Remains Open!

Owners and founders of Chomp Supply Inc.

Hey again, friends!

Whoa - the last 36 hours have been intense. 

Yesterday, the premier of Ontario announced that all non-essential businesses must close, effective 11:59 pm tonight, Tuesday, March 24. 

The list of essential services was announced late last night and we are so relieved to say that Chomp Supply Inc. will be permitted to remain OPEN for business during this provincial shut-down.

From the very bottoms of our hearts, THANK YOU SO MUCH for your outpouring of love, support and encouraging messages during the stressful last few hours. You bombarded us with orders, kept us updated on the changing news landscape, had our backs with ideas for alternatives in the event of a shut-down and were just amazing human beings. In the midst of all of this, it's refreshing to see such kindness and community. I'm so grateful for each and every single one of you.

Thank you SO much, friends. Truly.

The safety of our customers and employees has always, and will continue to be, the most important pillar of our operating procedures here at Chomp Supply. On a personal note, one of our household family members is severely immunocompromised so we have been exercising extreme caution and self-isolation measures in our household and at the Chomp Supply warehouse since the first week of March.

We take the health and safety of our customers just as seriously as we do the health of our family - to us, you are family. Which is why we're also implementing a few changes to our standard operating procedures:

  • Effective immediately, we are ceasing all local pick-up orders. All orders will be shipped via Canada Post.

  • We will be limiting our warehouse hours to 10-3. As such, there may be delays in processing times, accordingly.

  • Shipping couriers will be required to pick-up parcels outside of the Chomp Supply facilities in order to limit persons entering the warehouse.

While the announcement implements a mandatory 14 day closure period for all non-essential businesses in the province, the political and economic landscape is changing so rapidly that we cannot say with certainty what the next few days or weeks may look like for the residents and businesses of our province. 

Although we are permitted to remain operational for the time being, we cannot guarantee that this will continue to be the case moving forward. As such, we would encourage you to submit any other orders that you may need as quickly as possible, in order to ensure that it reaches you or your loved ones in a timely fashionIf you require any supplies, for things such as:

  • your online store

  • upcoming craft activities

  • wholesale orders that you have

  • toddler sensory development and play

  • upcoming gifts

  • upcoming teething babes and toddlers

  • an expecting friend

As always, please do not hesitate to respond to this email if you have any questions at all.

Thank you all, once again. I will continue to keep you all in my thoughts and am sending love and healthy thoughts to you, your family and your loved ones. Stay strong!

 

Love,

 

Savanna & The Chomp Team